Privacy Policy


PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.nocteaitaly.com (the “Site”).

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address.

When you browse our store, we also automatically receive your device’s internet protocol (IP) address, which helps us learn about your browser, operating system, and general preferences.

Email Marketing (if applicable): With your permission, we may send emails about new products, promotions, and other updates.

Text Marketing (if applicable): With your consent, we may send text messages about our store, new products, promotions, or checkout reminders. Webhooks may be used to trigger checkout-related reminders.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we gather information about individual product pages you view, what websites or search terms referred you, and your interaction with the Site. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device, often including an anonymous unique identifier.
  • Log files: Track actions on the Site, including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels: Electronic files that track how you browse the Site.

Additionally, when you make or attempt to make a purchase, we collect personal details like your name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number. This is referred to as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information collected to:

  • Process orders, including payment processing, shipping, and order confirmations.
  • Communicate with you regarding your order or inquiries.
  • Screen orders for potential fraud or security issues.
  • Provide product recommendations or marketing based on your preferences (if applicable).

We use Device Information to:

  • Screen for potential risks and fraudulent activity.
  • Improve and optimize our Site’s functionality and content.
  • Analyze customer behavior to refine marketing strategies and enhance customer experience.

SHARING YOUR PERSONAL INFORMATION

We share your information with third-party service providers to help run our business efficiently, such as:

  • E-commerce platforms for store management and order processing
  • Analytics services to help understand customer behavior and improve performance
  • Payment processors to handle secure transactions

We may also share your personal information to comply with legal obligations or protect our rights, such as in response to subpoenas or legal requests.

BEHAVIORAL ADVERTISING

We may use your personal information to deliver targeted advertisements or marketing materials that we believe may interest you.

You can opt out of receiving targeted advertisements or marketing communications by contacting us or adjusting your browser settings.

DO NOT TRACK

We do not alter our data collection and use practices when we detect a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a resident of certain jurisdictions, you may have the right to access the personal information we hold about you and request corrections, updates, or deletions.

Additionally, if you are located outside of our primary operational regions, please be aware that your data may be transferred internationally to comply with business operations.

To exercise your rights, please contact us at the email provided in the Contact Us section.

DATA RETENTION

We will retain your Order Information for as long as necessary to fulfill your order and comply with legal obligations unless you request its deletion.

CHANGES

We may update this privacy policy to reflect changes in our practices or for operational, legal, or regulatory reasons.

CURRENCY CONVERSION

By using the Site, you agree to allow us to process your IP address to determine your location for currency conversion purposes. A session cookie will store the selected currency, which will remain consistent during your browsing session.

CONTACT US

If you have any questions or concerns about this Privacy Policy, or if you wish to make a request regarding your personal data, you can contact us by email at nocteaitaly@gmail.com.

SMS MARKETING

By subscribing to SMS marketing, you agree to our terms and conditions for receiving promotional messages, updates, and checkout reminders.